Customer Service Manager
Job Type Full-time
Job Status Sourcing
Date Posted Feb08,2014
Company Information

Website: http://
Job Description


1. Oversee the smooth running of the CS dept, providing leadership and support to achieve excellent customer service and on-time delivery

2. Handling of customers’ enquiries and complaints

3. Institute corrective action and recovery plans if required

4. Provide coaching and training for the team

5. Ensure close monitoring of delivery status


1. Good leadership with relevant experience in driving a team

2. Objective and demanding

3. Must have an eye for details

4. Been able to guide and supervise the team and monitor their work activities closely to ensure on the delivery

5. Good communication and interpersonal skills

6. Min Diploma in Engineering (prefer Mechanical)

7. Able to work under stress to hit monthly revenue

8. ERP system experience is preferred

Interested Candidates send their resumes at

EA License NO: 07C5567

How to Apply

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