Education/Experience

• Diploma in Computer Science, Computer Engineering or related Engineering discipline preferred.


• No experience required

Job Description

1. Provide first-line helpdesk and PC troubleshooting support to staff


2. Assist with administration/maintenance of server setups (e.g. rack-mounted servers, various appliances, etc.)


3. Assist with administration/configuration of IT systems (e.g. Sharepoint, Exchange email, anti-spam, etc.)


4. Assist in purchase, installation & tracking of IT equipment


5. Assist in documentation of IT-related procedures


6. Enforce IT security policies


7. After-office hours work will be necessary at times

Skills Set

• Knowledge in:
  
  
  
  • setup/configuration of popular Microsoft Client-Server software such as MS Server, MS Exchange and MS Sharepoint
  
  
  • basic virtualization technologies from Microsoft and VMWare
  
  
  • WAN, LAN, switches, network protocols & routing (e.g. TCP/IP, fiber channels)
  
  
  • Rack-mount appliances (e.g. servers, SANs, disk-arrays, firewalls, UPS, etc.)
  
  
  
  


• Good desktop troubleshooting skills with MS Windows XP/Vista/7/8