HELPDESK SPECIALIST
Reference
Job Type Full-time
Job Status Sourcing
Date Posted Jan18,2014
Location
Duration
Company Information


Website: http://
Job Description


· You will be part of a team operating the client’s IT helpdesk as the first point of contact to users.


· The job responsibility involves assisting users remotely in resolving issues encountered in their daily use of IT systems (e.g. PC configuration, setup), answering queries concerning usage of standard applications and IT services, and servicing request calls (e.g. account creation).


· You are expected to resolve most of the PC client services calls, and be able to troubleshoot effectively, isolate the problem and dispatch the call to the next level, if necessary.


· At least a Diploma  in IT or relevant field


EA License NO: 07C5567


If interested, kindly forward your updated resumes to helpdesk@enggsol.net


How to Apply

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